Privacy Policy

Effective Date:

5/04/24

At

Prestige Illumination & Ponds LLC

, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information across our services, including consultations, maintenance, installations, and customer communications.

Contact Emails:

[email protected]

|

[email protected]

1. Information We Collect

We may collect the following types of information:

Contact Details: Name, phone number, email address, and physical addressService Information: Details related to your pond or lighting projectPayment Information: When applicable, through secure third-party processorsWebsite Data: Anonymous analytics and user behavior via cookies or similar technologiesSMS Data: Mobile phone number and communication content (if opted into SMS)

2. How We Use Your Information

Your information helps us:

Schedule and provide consultations, installations, or maintenanceRespond to inquiries and provide customer supportImprove our services and website experienceSend relevant updates, promotional offers, or service reminders via email or SMS (you may opt-out at any time)

3. Data Sharing

We

do not sell or rent

your personal information. We may share limited information only with:

Trusted service providers assisting with business operations (e.g., scheduling, payments, SMS delivery)Legal compliance: such as responding to subpoenas or court orders

SMS Disclosure:

SMS data is

not shared with third parties

, except for the SMS service providers required to deliver the messages.

4. Security

We take reasonable measures to protect your information using secure systems and restricted internal access. However, no method of online transmission or storage is 100% secure.

5. Your Choices

You can:

Request access, correction, or deletion of your personal dataUnsubscribe from marketing emails at any timeOpt-out of SMS: Reply “STOP” to any of our messages to discontinue SMS communications.

6. SMS Opt-In/Opt-Out Terms

By providing your mobile number and opting into our SMS services, you agree to receive text messages from Prestige Illumination & Ponds LLC. Message frequency may vary. Standard message and data rates may apply.

Opt-In: You may opt-in via online forms or direct requestOpt-Out: Reply “STOP” to opt out of SMS communications at any timeHelp: Text “HELP” for assistance

7. Third-Party Links

Our website may include links to external partners like AMP Lighting, WebsOnline, or Aquascape Inc. Their privacy policies apply when you visit their sites.

8. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.