Terms of Service

Effective Date:

5/4/24

Prestige Illumination & Ponds LLC

Email:

[email protected]

|

[email protected]

Welcome to Prestige Illumination & Ponds LLC. By accessing our website, scheduling services, or engaging in any business with us, you agree to these Terms of Service. Please review them carefully.

1. Services Provided

Prestige Illumination & Ponds LLC offers:

Outdoor lighting consultations, installation, and maintenancePond and water feature design, cleaning, repair, and restorationFiltration system installations and seasonal service plans

All services are carried out by skilled professionals using trusted brands such as AMP Lighting, WebsOnline, and Aquascape Inc.

2. Scheduling & Cancellations

Appointments can be made via our website, phone, or email. We require at least 24 hours' notice for cancellations or rescheduling. Missed appointments or late cancellations may be subject to a service fee.

3. Quotes & Payment

Quotes are valid for 30 days unless otherwise statedA deposit may be required for custom or large-scale projectsFull payment is due upon service completion, unless alternate terms are provided in writingAccepted payment methods include credit card, bank transfer, and approved financing options

4. Warranties & Liability

Manufacturer warranties apply (e.g., AMP Lighting’s lifetime warranty)We guarantee workmanship for 30 to 90 days depending on the service scopeWe are not responsible for damages due to misuse, third-party modifications, or natural/external forces (e.g., storms, wildlife)

5. Customer Responsibilities

By using our services, you agree to:

Provide accurate property access and project detailsEnsure pets and potential hazards are secured during serviceFollow maintenance instructions for installed systems

6. Intellectual Property

All content on our website, including graphics, images, service descriptions, and branding, is the property of Prestige Illumination & Ponds LLC and may not be reproduced without prior written consent.

7. Third-Party Links & Products

Our site or recommendations may reference third-party products (e.g., AMP Lighting, Aquascape Inc., WebsOnline). We are not liable for the content, services, or availability of third-party offerings.

8. Termination of Service

We reserve the right to decline or terminate service due to:

Non-paymentUnsafe work conditionsVerbal or physical abuse toward staff

9. Communication Terms & Consent (SMS/Email)

By providing your contact information, including your phone number and/or email, you consent to receive transactional and promotional messages from Prestige Illumination & Ponds LLC. These may include reminders, project updates, special offers, or service notifications.

Opt-In:

You agree to receive messages by providing your contact information directly on our website, during consultations, or over the phone.

Opt-Out:

You can opt-out at any time by replying “STOP” to any SMS, or by clicking “Unsubscribe” in marketing emails. For help, text “HELP” or contact us directly at:

Prestige Illumination & Ponds, LLC
22650 Cedar Lane Court, Ste. 200, Leonardtown, MD 20650

Phone (540) 272-6866

[email protected]

10. Changes to Terms

We may update these Terms of Service at any time. Revisions will be posted on our website and will take effect immediately upon posting.